Key Performance Index (KPI)
» REFERENCE : Key Performance Index Report (KPI)
| KPI 1,2,3,4,7 | measurements and targets are monthly |
|---|---|
| KPI 5 | measurement is in the second quarter (Q2) and fourth (Q4) with a target of 85% |
| KPI 6 | measurement is in the second quarter (Q2) and fourth (Q4) with a target of 80% for the year |
